Physical and digital orders
Plan your workflow, check the details, and deliver with a clear record.
Manage Physical and Custom Digital Deliveries in One Shopify Order
Manage mixed Shopify orders with independent records for the physical parcel and the customer-specific digital deliverable.
Read guide Physical and digital ordersSend a Personalized Setup Guide with a Physical Shopify Product
Prepare a setup guide for the exact physical product configuration and deliver it with an explicit revision reference.
Read guide Physical and digital ordersDeliver a Custom Sizing Report Before Shipping a Product
Deliver a custom sizing report before dispatch while keeping the report, customer response, and shipping release distinct.
Read guide Physical and digital ordersSend a Digital Copy After a Customer Buys a Custom Print
Separate the digital copy of a custom print from its physical production and shipping milestones.
Read guide Physical and digital ordersDeliver a Product-Specific Configuration File After Purchase
Deliver a harmless product configuration file with version, compatibility notes, and no embedded credentials or executables.
Read guide Physical and digital ordersSend a Customer-Specific Care Guide with a Handmade Product
Create a care guide for the actual materials and finish of a handmade product, with a clear support reference.
Read guide Physical and digital ordersKeep Digital Delivery Separate from Parcel Tracking
Distinguish digital download activity from parcel events so support can explain mixed-order status accurately.
Read guide Physical and digital ordersDeliver a Custom Assembly Drawing with a Made-to-Order Product
Deliver a customer-specific assembly drawing with product matching and professional review kept outside the delivery app.
Read guide Physical and digital ordersHandle a Physical Return When a Custom Digital File Was Also Delivered
Handle a mixed-order return with separate records for the physical item, digital delivery, and authorized refund decision.
Read guide Physical and digital ordersTest Mixed Orders Before Enabling Digital Fulfillment
Rehearse five mixed-order scenarios before enabling digital fulfillment in a Shopify store.
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